This laptop was so slow until we put a SSD in it. If you need help with this contact us here at Rex Short Computer Services. 0220 435 947. 06 756 8800. 42 Tarata Rd Inglewood, Taranaki. www.rexshort.co.nz rex@rexshort.co.nz www.facebook.com/lrexshortcomputerservices www.instagram.com/laptoprepairsnz