esting the hard disk for failure is a feature that is built into all Hewlett Packard computers. This Inglewood ladys laptop fails the test. This is why her computer is acting poorly. If we can help you with your technology contact us here at Rex Short Computer Services. 42 Tarata Rd Inglewood. 06 756 8800 or 0220 435 947. Rex@rexshort.co.nz www.rexshort.co.nz